Guest Author - Lee Honjo

Lee Honjo

The United Airlines Dulles Office located at Washington Dulles International Airport (IAD), serves as a comprehensive hub for travelers flying with United. Conveniently situated within the main terminal, the office offers a full range of essential services designed to support passengers throughout their journey. Travelers can access ticketing services for new bookings, flight changes, upgrades, and special travel requests, including accommodations for disabilities or unaccompanied minors. The check-in counters provide swift assistance for both domestic and international flights, allowing passengers to obtain boarding passes, confirm seat assignments, and drop off checked luggage efficiently. Dedicated baggage assistance is also available to help with lost or delayed baggage claims, oversized or special item handling, and questions related to baggage policies. For those seeking up-to-date flight details, the Dulles Office staff can provide real-time information on departures, arrivals, delays, and gate assignments. United’s trained customer support team is readily available to resolve issues ranging from travel disruptions and rebooking needs to MileagePlus account inquiries and general service questions. Multilingual staff and digital kiosks further enhance the convenience and accessibility of the office, ensuring a smooth and personalized experience for passengers. Whether you're a frequent flyer or traveling for the first time, the United Airlines Office is dedicated to providing efficient, friendly, and professional assistance every step of the way.